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Privacy

Last updated November 2026

Can’t Say Sober is a support website started by us, two people in recovery. It is not an emergency service or a clinical service. Operator contact, processing responsibilities and retention arrangements are being confirmed; this notice does not certify legal compliance.

Where your data lives, in plain English

Most of what you put into Can't Say Sober never leaves your device. It's saved inside the web browser on your phone or computer. This is called "local storage". Think of it like a notebook kept in your own drawer instead of handed to us.

Stays on your device

  • Your Sober Date and every tracker and counter
  • Your journal entries and selfies
  • Your moods, check-ins, Sober Sky and coins
  • Reality Bank amounts, your country and currency
  • Anything you bring in through Import

Sent to us, only when you choose

  • Your account details (email), if you sign up
  • Stories, Wall cards or forum posts you choose to send
  • A map pin, which is saved only as a country-sized area count with no name or exact spot
  • Phone reminder settings, only if you switch them on

Why we do it this way

Your recovery is yours. What you use, how you feel, the hard days: that's private. If we never hold it, it can't be leaked, sold, hacked from us or handed over. You don't need an account to use the tools, and nobody here can read your journal. Not even us.

What that means for you

  • Signing in doesn't move your progress. Your account and your trackers are separate things.
  • A new phone starts empty. To move, download a backup on the old device and load it on the new one using Import.
  • Clearing browser data or using private/incognito mode can wipe it. A backup every week or so keeps you safe.
  • Anyone who can open your unlocked phone could see it. A phone lock keeps it yours.
  • You're in charge. You can export or delete your entries at any time from the journal.

Journal and personal tools

Sober & Me photos, entries and personal progress are stored in this browser, not attached to an account or automatically uploaded. Someone with access to this unlocked browser or an exported backup may read them. Signing out does not remove or lock device entries. Clearing browser data can remove them, and they do not appear automatically on another device.

Export is a local backup download. Keep it somewhere you trust. Sharing a card or an image is a separate deliberate action; it may be copied by others.

Quick exit

Optional phone reminders

Reminders are off by default. If you enable phone delivery, we store your device registration token, timezone and reminder choices with your account in Lovable Cloud, and use Firebase Cloud Messaging to deliver them. No journal entries, substance choices or progress are sent. Discreet lock-screen text is the default; the site name or icon may still reveal which app sent it. Turn off all phone reminders on the reminders page or block notifications in your browser settings. Account removal or an inactive account deletes registered devices. You can download your reminder settings separately on that page. Local reminder choices remain on this browser unless you clear them. Delivery timing depends on your phone and browser.

Quick exit replaces the current page with Google. It does not erase browsing history, other tabs, downloads, backups or saved journal entries.

AI chat

AI chat and speech input are disabled while provider processing, logging and retention are reviewed. If enabled later, messages would be sent to our server and AI provider to generate a response. Closing a chat would not establish that provider or hosting records are erased.

Stories and the public Wall

When you deliberately submit a story or Wall card, its fields are sent to our backend for editorial review. Approved material is publicly readable and may be copied. An optional contact email is for editorial contact, not automatic newsletter enrolment. Removing a name does not guarantee a story cannot identify someone.

Reactions, newsletter and orders

Story reactions use a random browser identifier and a server record to prevent duplicate reactions. It is not a verified count of individual people. Newsletter signup is separate; delivery and unsubscribe operation are not yet verified, so signup is paused. Physical ordering is disabled pending operational confirmation; existing orders are not deleted.

Hosting and measurement

The website uses Lovable hosting and Cloud. Operational requests may be logged by hosting and processing services. Platform-injected measurement and retention controls are still under review; we do not promise that visiting creates no third-party records. We do not intentionally send journal entries to our backend. No advertising or behavioural-health audience integration has been added by this release.

Rights and review

You may request access, correction or removal of server-held information. A monitored privacy contact and retention policy must be confirmed before member/community activation. Local journal export and deletion are available directly in the journal. The Data Protection Commission explains data-protection rights.